DILIO office general related FAQ's

What IS DILIO?

DILIO is a locally based student services organization for foreign students in Martin, Slovakia. We cover wide range of services for students, such as apartment rentals, general counseling, English driving school, we also help organize student events and many more.

WHAT Are advantages of using DILIO?

The main advantage is the fact that we are locals, with more than 12 years of extensive experience with foreign students community. Our services are free for  foreign students and as many locals don't speak good English we serve as trusted help when it comes to apartment rentals, mediation, counseling, advice. When you decide to rent apartment through DILIO rental office you can be 100% sure that you will get professional service, standardized & fair Rental agreement in English and most of all you will eliminate the chance to become victim of fraud.

Is DILIO SERVICE safe?

DILIO is the safest and most recommended choice for foreigners to rent an apartment in Martin. Our extensive experience and reputation which stared back in 2008 is a guarantee of services provided. We guarantee that if you rent apartment using DILIO you will never become a victim of deposit fraud (sending deposit to incorrect bank account) or victim of renting apartment which does not exist.

WHere can I find dilio office?

Our office is located at the second floor of office building at the address: P.O. Hviezdoslava 34, 036 01 Martin, Slovakia

When can I contact DILIO office?

You can contact us anytime over email. We are available in person at our office from Monday to Friday, between 13:00 - 17:00. You can reach us over phone from Monday to Friday, between 11:00 - 17:00. We are closed during weekends and public holidays. However during first two weeks of September we work also during weekends as this is the main students arrival season and we are accommodating them.

Apartments rental related FAQ's

How do I rent apartment through dilio?

It's simple, just check out our apartment online showcase or check out page www.malahora.sk and send us apartment number or listing number you are interested in. Next we will provide you with all rental details, pictures, if you are present in Martin organize the apartment viewing. We will guide you through the entire rental process and answer all your questions.

What is the Dilio role in the rental process

Our role is to guide and advise interested student over the entire rental process. Answer all questions related to the rental conditions. Communicate with landlords rental agreements, any adjustments, pet approvals... and help clear and mediate any misunderstandings.

What should i be aware of when looking for rental apartment?

We advise you  to consider proper location (Martin has 7 districts and only 2 are preferred by students due to university & hospital location ). Also consider whether you prefer older apartment or new apartment. Older are cheaper, but new have much better comfort and living standard. Make sure to check whether apartment is furnished (this is tricky: it may seem attractive but  if you rent unfurnished one you will have to spend another 4000-6000€ for furniture which you'll have problems to sell one your stay in Martin is over and you will never be able to get your money back). Also double check whether advertised price has utilities such as internet, electricity, heating and water included. This is another trick some people use because these payments may add to the rental price additional 80 to 160€. When you check listings at DILIO rental showcase all apartment have all details fully explained - no hidden surprises.

WHICH areas are preferred for living  by students in martin.

Districts: Center and Jahodniky. Center district due to location of university is preferred by 1st-4th graders. Jahodniky district is close to university hospital and thus preferred by 5th-6th graders. Districts such as Sever, Kosuty, Zaturcie are located quite far away from city center therefor they are not preferred by foreign students.

What are average rental prices in martin?

It all depends on many factors but in general 1 bedroom apartments range between 450-540€ incl. utilities. 2 bedroom apartments range between 630-800€ incl. utilities. Rental price is affected by factors such as location, how old is the apartment, how well is it equipped...

CAN I contact dilio if i have problems with my landlord?

Sure, if you rented your apartment through DILIO service you are more than welcome to contact us anytime and we will gladly help you solve any issues which may develop.

who should i contact when something does not work well in my apartment? EXMPL: appliance malfunction, furniture issue, bathroom issue...

First of all you should contact your landlord, straight away. We recommend you to make a photo evidence and send it to your landlord's email altogether with detailed description immediately. Many times appliances & furniture have warranties and many things can be solved quickly. We can step in and help if there is any communication issue or landlord does not respond within few days, but as governed by the rental agreement landlord/owner must be informed as primary person.

What to do if I locked myself out of the apartment?

There's a door unlocking service available in town: www.klucova-sluzba-martin.sk. Tel.: 0915 268 346 However we always recommend to students to make a set of spare keys and store it at best friends place so they have a person to call if they manage to lock themselves out in the middle of the night.

how far is mala hora located from the medical university?

Literally 4 minutes by walk. It is the closest new apartment building to the university area. Located in very safe environment full of foreign students.

IS there apartment cleaning service in martin?

Yes, we cooperate with local professional cleaning service. Although there are some individuals who offer private cleaning, we recommend to use professionals where students can be sure the job is done 100% and nothing gets stolen. Contact DILIO for more details.

Where would you recommend me to find an apartment when I'm a firstgrader?

Surely the City center district only! Apartments located in districts like Sever, Kosuty, Zaturcie... are simply way too far.

HOW MUCH DO YOU CHARGE FOR YOUR ASSISTANCE?

NOTHING. DILIO service is FREE for all foreign students.

General FAQ's regarding life in town of Martin

IS town of martin safe?

Yes, Martin has super low or almost no crime rate. It is very safe.

How big is Martin?

Martin is a the 9th largest city in Slovakia with 54 000 inhabitants. Generally it is considered as small town.

Are there many foreigners in Martin?

There's a blooming international student community due to location of Medical faculty of Comenius University. Numbers vary between 600-800 foreigners.

Do locals speak English?

Many young people do, but many older people have just basic English knowledge. However you will always be able to explain yourself at government offices, shops, banks or in the public. When it comes to serious matter such as Rental conditions, Renal agreements, legal issue and other things related, it is always better to have professionals with fluent English level such as DILIO on your side.

WHere can I rent a car in Martin?

There is a local car rental company, which has very appealing rental prices & conditions. We do recommend using their services: https://www.autopozicovnamartin.sk/ANG/index.php

HOW to get transportation to and from Martin to surrounding airports?

There are numbers of taxi companies in the town and the prices are quite low. You can choose electric taxi or standard fuel one. If students share rides, they can save even more :)

Are locals friendly?

Yes, generally locals in Martin are friendly people.

Is it safe regarding covid-19 pandemic in Martin?

Yes, currently there are no cases of infected people in the town. It is very safe here and life goes on ordinary basis, however safety manners are implemented by government of Slovakia and measures such as mandatory face mask in interior public places (malls, banks, schools) are still valid. Hand disinfection practice is also required before entering these places.

Should I fix my Slovak temporary residency permit while studying in Slovakia?

Yes, we recommend all students to apply for it within legally required time frame - 90 days from entering EU Schengen zone. All information regarding where & how to apply are available at university study department.